Why Direktt?
Direktt keeps customer care for SMB simple with chat, promotions, bookings, and order tracking in one mobile-first app.
Direktt is simple and efficientCrafted both for Online and In-store engagement
Direktt is designed to simplify customer care for small businesses. From fast setup to seamless WordPress integration, clear pricing, and reliable support, every feature is built to help you manage interactions, boost efficiency, and keep customers happy. Explore how Direktt works in practice:
- Up and running fast – Launch your Direktt channel in less than 5 minutes. No long approvals or integrations.
- Smartphone-first – Your customers spend most of their time on phones, so the app makes interactions faster and easier than a website.
- Seamless in-store & online – Connect both worlds using pre-built solutions and QR codes
- Works with WordPress – Fully leverage your existing site, plugins, and workflows (WooCommerce, forms, bookings).
- Developer-friendly – Extend, automate, and integrate anything via WordPress API without learning new tech.
- Simple, flat pricing – No hidden fees, always know what you’re paying.
- We’re here for you – Guidance for users and developers whenever needed.
UNIQUE COMPETITIVE ADVANTAGESCrafted both for Online and In-store engagement
Platform
Leverages Existing WordPress Functionality (Woo, Booking, Forms…)
Pre-built, QR Code based Online and
In-Store Applications
Development / Integration Environment
Predictable Pricing
Starting Price
USD/mo
DIREKTT
FULL SUPPORT
for your existing WP plugins and their functionality
LOYALTY PROGRAMS
service status updates, feedback forms, interactive messaging, CRM features…
If you have specific use-case, we will develop extension for you at no additional cost!
WORDPRESS-BASED API
WP plugin-friendly, open for custom WP development
YES
FREE
WhatsApp Business
No native support
Requires custom
dev / integration
QR code for chat
Other QR code use cases require custom dev / integration
Node.js / Python API / Third-party providers
NO
Fee per conversation / message
Viber for Business
No native support
Requires custom
dev / integration
QR code for chat
Other QR code use cases require custom dev / integration
Node.js / Python API / Third-party providers
NO
$110 + fee per conversation / message
Zendesk
No native support
Requires custom
dev / integration
Live chat only
No QR tools for loyalty, feedback, or seamless CRM
Zendesk Answer Bot, Flow Builder, Node.js, Python
YES
$69 per agent
for live chat and API
Tidio
WP Plugin for chat only
No support for other plugins
Primarily online chat
No out-of-the-box QR tools for loyalty, feedback, or CRM
Tidio OpenAPI available only with Plus and Premium plans
NO
$25 + fee per conversation + fee per flows usage
Manychat
No native support
Requires custom
dev / integration
Primarily messaging tool
No out-of-the-box QR tools for loyalty, feedback, or CRM
Limited Rest API Available for integrations
KIND OF
$15 + fee per contact
Start your free channel and begin connecting with customers in minutes
