FEEDBACK & REVIEWSBuild Trust with Customer and Grow Business with Confidence
Get real-time customer insights and encourage positive reviews while addressing issues immediately — all within one seamless app, boosting satisfaction and reputation.
STEP 01
Customer Is Invited To Leave A Review
Customer is invited or chooses to leave a review and scans the printed or on-screen review QR code.
STEP 02
Customer Receives An Interactive Message
Customer receives an interactive message with score buttons and taps the score.
STEP 03
Each Review Score Is Immediately Sent
Each review score is immediately sent to the Business Owner via the Direktt Channel for instant follow-up.
Seamless WordPress integration
Related Direktt Extension
Customer Review
Functionality: Send review requests, customize follow-up based on the rating
Outcome: Invite, collect, and manage customer feedback
Benefit: Ensure you always stay connected to client sentiment and opportunities to shine