Quick Start Guide

Welcome to Direktt – adventure starts here! 🚀
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Register on Direktt 📝

1. Go to the Registration Page

2. Fill Out the Registration Form

  • Enter a valid email address and a strong password
  • OR, click Login With Your Google Account for quick access.

3. Confirm Your Email

  • Check your email inbox for a confirmation message from Direktt.
  • Open the email and click the verification link.

4. All Done!

  • Once your email is confirmed, log in to start using Direktt.

Create Your First Channel 📡

1. Add a New Channel

  • Click the blue “Add New Channel” button at the top right of the Channels section.

2. Enter Channel Name

  • A pop-up titled Add New Channel will appear.
  • Type your new channel’s name in the Channel Name field.
  • Click Submit.

3. Channel created!

  • Your new channel appears in the channel list – you’re ready to go!
Direktt Admin Console

Test Your Channel 🔎

1. Subscribe to Your Channel

  • Click the Edit button (in Actions column) for your channel.
  • Use your mobile phone to scan the Subscription QR Code
Subscription QR Code

2. Download Direktt Mobile App

  • Don’t have the app? You’ll be prompted to install it.
  • Log in using your Direktt credentials.
    • Android users: Automatically subscribed after login.
    • iOS users: Scan the QR Code again after logging in.

3. Subscribed to Channel!

  • You’ll see your channel in the app’s channel list.

4. Set Your Display Name and Avatar

  • Tap More in the bottom right.
  • Tap Edit icon above default avatar.
  • Set your new display name & avatar, then tap Save.
  • Return to the channel list via Channels in bottom left.

5. Send your first message as subscriber

  • Tap your channel, then tap its chat.
  • Type and send your first message.
  • Go back to the channel screen – tap back arrowin upper left

6. Send your first message as admin

  • Tap More and switch to Admin mode
  • Select your channel and open its chats.
  • Enter the chat with your subscriber user
  • Send a message as admin.
  • Switch back to User mode from More.

7. Channel tested!

  • You’ve sent messages as both subscriber and admin – your channel chat is fully working!

Connect WordPress to Direktt 🔗📝

1. Install Direktt WP Plugin

  • Log in to your WordPress admin (wp-admin).
  • Go to Plugins > Add New, search for “Direktt.”
  • Click Install and Activate.

2. Activate Your WP Instance

  • In the Direktt admin console, open your channel’s info screen.
  • Scroll to the API Key & API Access section.
  • Copy your API Key for WordPress.
  • In WordPress, go to Direktt > Settings, and paste the API Key in the Direktt API Key field.
  • Click Save Settings & Activate WP.

3. WP Connected to Your Direktt Channel!

  • Your WordPress site is now successfully connected to your Direktt channel!
WP Connected

Tips & Troubleshooting 🔧

Having trouble? Try these common solutions: 1. Didn’t get your confirmation email?
  • Check your Junk or Spam folder for the email from Direktt.
2. Channel not visible in the mobile app (admin mode)?
  • Make sure you log into the Direktt mobile app with the same user account you used for the Direktt admin console.
3. Plugin connection issues?
  • Double-check that you have copied the entire API key, and there are no extra spaces when pasting it into WordPress.
  • If the plugin still doesn’t connect, try re-saving the settings and check your WordPress site’s internet access.
Still having trouble? Contact Direktt support.
General tip: Keep your Direktt app and WordPress plugins updated for the latest features and fixes.
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Start your free trial and begin connecting with customers in minutes

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