As of July 22, 2025

Direktt (“us”, “we”, or “our”) operates the website https://direktt.com and the Direktt mobile application (the “Service”).

This Privacy Policy describes our policies and procedures regarding the collection, use, disclosure, and protection of personal data when you use our Service and informs you about your privacy rights and how the law protects you.

By using our Service, you agree to the collection, use, and disclosure of your information in accordance with this Privacy Policy. Unless otherwise defined herein, terms used in this Privacy Policy have the same meanings as in our Terms of Service.

• Personal Data Data about a living individual who can be identified from those data or from those and other information in our possession or likely to come into our possession.
• Usage Data Data collected automatically arising from your use of the Service (e.g., the duration of a page visit).
• Cookies Small files placed on your device to remember information about you and your activity.
• Data Controller The entity that determines the purposes and means of processing personal data. For the purposes of this Privacy Policy, Direktt is the Data Controller of your data.
• Data Processor (or Service Provider) Any natural or legal person who processes data on behalf of the Data Controller.
• User / Data Subject The individual using our Service.

We collect several types of information to provide and improve our Service.

While using our Service, we may ask you to provide us with certain personally identifiable information. This may include, but is not limited to:

• Email address
• First and last name
• Phone number
• Business or company name
• Usage Data and Cookies

We may use your Personal Data to contact you with newsletters, marketing materials, and information relevant to your use of Direktt. You can opt out of these communications at any time.

We may automatically collect Usage Data including, for example:

• Your device’s Internet Protocol (IP) address
• Browser type and version
• Pages visited within our Service
• Time and date of your visit
• Time spent on pages
• Unique device identifiers
• Diagnostic and analytics data

We use cookies and similar technologies to collect and track information, operate our Service, and analyze and improve our offerings.

• Session Cookies: To operate our Service.
• Preference Cookies: To remember your preferences and settings.
• Security Cookies: For security purposes.
• Analytics and Performance Cookies: To optimize and improve our Service.

You can set your browser to refuse all cookies; if you do, some parts of the Service may not function properly.

For business users of Direktt, Customer Data may include information about your end users such as names, email addresses, and contact or transaction history. You may input this information, or it may be collected as part of providing support, messaging, and marketing through our Service. We will only process such Customer Data in accordance with the directions provided by you and the purposes agreed in our service agreement.

We do not collect or process:

• Sensitive personal data (such as government IDs, or financial account numbers, beyond what is needed for secure payment processing)
• Any data from third-party integrations beyond necessary service scope and your explicit permission

We use the information we collect for the following purposes:

• To provide and maintain our Service
• To notify you about changes to our Service
• To enable you to use interactive features (e.g., chat, messaging, appointments)
• To provide customer support
• To improve, personalize, and optimize our Service, including analytics
• To communicate with you about your account or our Service
• To detect, investigate, and prevent technical issues or fraudulent activity
• To comply with legal obligations

We will retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with our legal obligations, resolve disputes, and enforce agreements. Usage Data is retained as needed for analysis and security purposes for shorter periods unless otherwise required by law.

Your information, including Personal Data, may be transferred to—and maintained on—computers located outside your state, province, or country where data protection laws may differ. If you submit information from outside the country of our servers, you consent to such transfer and processing.

Direktt will implement reasonable security measures and comply with applicable legal protections for all international data transfers.

If Direktt is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will notify you if your data is subject to a new privacy policy.

Direktt may disclose your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of Direktt
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of users or the public
• Protect against legal liability

We implement commercially reasonable technical and organizational measures to ensure a level of security appropriate to the risk of processing Personal Data. However, no Internet-transmitted data or storage system is 100% secure. We cannot guarantee absolute security, but we regularly review our procedures and strive to protect your information.

Depending on your jurisdiction, you may have the right to:

• Access, update, or delete your Personal Data
• Rectify inaccurate or incomplete data
• Restrict or object to the processing of your Personal Data
• Obtain a copy of your Personal Data for portability
• Withdraw your consent at any time (where processing is based on consent)

To exercise these rights, please contact us at [privacy@direktt.com]. We may require proof of your identity before responding to your requests.

We may employ third parties to facilitate and operate our Service, perform Service-related activities, or assist in analyzing our Service. These third parties have access to your Personal Data only to perform tasks on our behalf and must not use it for other purposes.

We may use third-party Service Providers, such as Google Analytics, to monitor and analyze Service use to improve our offerings. You may opt out of certain analytics tracking using browser add-ons or provider-specific opt-out mechanisms.

We may use third-party vendors (e.g., Google, Facebook) to serve and manage marketing and remarketing campaigns. These vendors may use cookies and device identifiers to serve ads based on your previous visits to our Service. You may control your preferences using the vendor’s privacy tools or through your device settings.

For paid Services, we use third-party payment processors. We do not store payment card details. Payment information is handled directly by the payment processor (e.g., Stripe or Lemon Squeezy), whose use of your data is governed by their privacy policies.

Our Service does not address anyone under the age of 13. We do not knowingly collect Personal Data from anyone under 13. If you believe your child has provided us with Personal Data, please contact us, and we will take steps to remove such information.

Our Service does not currently respond to “Do Not Track” signals. You can enable or disable “Do Not Track” via your browser’s settings.

Our Service may contain links to other websites not operated by us. If you click a third-party link, you will be directed to that site. We encourage you to review the privacy policy of every site you visit. We are not responsible for the content, privacy practices, or policies of third-party sites.

We may update our Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on this page and, if practical, providing notice by email or within our Service prior to the change becoming effective. Please review this Privacy Policy regularly for updates.

If you have any questions about this Privacy Policy, your data, or your rights, please contact us at:

Email: [privacy@direktt.com]

Last updated: [July, 22, 2025]

This Privacy Policy is effective as of the date stated above and applies to all users of the Direktt Service and mobile app. Your continued use of the Service signifies your acceptance of this policy.