Why Direktt?
Your Platform for Customer Care
Up and running in no time
Less than 5 minutes from signup to launch. No lengthy approvals or integrations. Launch your Direktt channel in just a few clicks.
Smartphone first solution
Your customers are 90% of the time on their smartphones.
Mobile app is that much more efficient than your web site.
In-store engagement
Seamlessly integrate both worlds. In-store is just as important as online.
With our pre-built solutions, use QR codes to their full potential.
No additional infrastructure
True WordPress integration.
Fully leverage your existing site plugins & workflows (WooCommerce, forms, booking, and more).
WP Developer friendly
Extend, automate, and integrate anything you need using open and familiar WordPress API.
No need to learn new technologies
Simple, flat pricing
No hidden per-user, per-message or usage fees – our prices are transparent and predictable
Be in control of the costs at all times.
AI ready
Integrate power of LLMs with ease and automate your workflows.
Direktt has been built for future proof AI integrations.
Support all the way
We are here for you and your developers at all times.
User assistance or development guidance, we will be glad to help.
Platform
Leverages Existing WordPress Functionality (Woo, Booking, Forms…)
Pre-built, QR Code based Online and
In-Store Applications
Development / Integration Environment
Predictable Pricing
Starting Price
USD/mo
Direktt
Full support for your existing WP plugins and their functionality
Loyalty programs, service status updates, feedback forms, interactive messaging, CRM features and more…
WordPress-based API, WP plugin-friendly, open for custom WP development
Yes
Free
WhatsApp Business
No native support
Requires custom
dev / integration
QR code for chat
Other QR code use cases require custom dev / integration
Node.js / Python API / Third-party providers
No
Fee per conversation / message
Viber for Business
No native support
Requires custom
dev / integration
QR code for chat
Other QR code use cases require custom dev / integration
Node.js / Python API / Third-party providers
No
$110 + fee per conversation / message
Zendesk
No native support
requires custom
dev / integration
Live chat only
No QR tools for loyalty, feedback, or seamless CRM
Zendesk Answer Bot, Flow Builder, Node.js, Python
Yes
$69 per agent
for live chat and API
Tidio
WP Plugin for chat only
No support for other plugins
Primarily online chat
No out-of-the-box QR tools for loyalty, feedback, or CRM
Tidio OpenAPI available only with Plus and Premium plans
No
$25 + fee per conversation + fee per flows usage
Manychat
No native support
Requires custom
dev / integration
Primarily messaging tool
No out-of-the-box QR tools for loyalty, feedback, or CRM
Limited Rest API Available for integrations
Kind of
$15 + fee per contact
User Subscribes to Channel
Tap, snap, or search – users can subscribe in seconds by scanning a QR code or searching in the Direktt app.
