Direktt Features
Crafted both for Online and In-store engagement
Direktt keeps customer care for SMB simple with chat, promotions, bookings, and order tracking in one mobile-first app.
MOBILE FIRST
Manage customer interactions anytime, anywhere.
WORDPRESS INTEGRATED
Seamlessly fits into your existing website.
OMNICHANNEL SUPPORT
Connect with customers across all touchpoints.
COMPREHENSIVE TOOLS
Chat, bookings, loyalty programs, and order tracking in one app.
Discover What Direktt DoesEverything You Need to Engage, Delight, and Grow
Everything in one place
Manage Direktt from WordPress dashboard – run campaigns, track customer activity, and access reports.
Use existing infrastructure
Direktt uses your existing WordPress environment so you can invest your money elsewhere.
Customize everything
Created by developers for developers, Direktt WordPress API allows you to easily tailor everything to your needs.
MESSAGING FEATURES
Elevate your customer interactions with direct, real-time messaging
Instant Messaging
Connect with customers in real time for fast, frictionless support.
Rich Conversations
Share text, images, files, and more to makeevery message personal and engaging.
Automated Replies
Save time with customizable templates and intelligent auto-responses—day or night.
Thread Organization
Easily filter, tag, and manage conversations to quickly find and respond to what matters.
Message Templates
Respond faster with pre-saved messagetemplates and shortcuts for common questions.
User Profiles
View all relevant customer metadata andhistory in one place for smarter, CRM-powered interactions.
ONE-TO-ONE MARKETING FEATURES
Personal Marketing That Converts
Personalized Offers
Send tailored promotions to boost
engagement and conversion rates.
engagement and conversion rates.
Customer Segmentation
Group your audience by tags or category for targeted, relevant outreach.
Engagement Follow Back
Easily follow up with leads and interested customers in a private, personalized conversation.
Re-Engagement Triggers
Win back inactive customers with timely, automated marketing messages.
Bulk Campaigns
Broadcast messages to segmented lists and track performance instantly.
Campaign Analytics
Monitor open rates, engagement, and
conversions to refine your marketing and maximize results.
conversions to refine your marketing and maximize results.
INTUITIVE MOBILE TOOLS
boost loyalty and streamline daily tasks
Loyalty Programs
Effortlessly launch rewards programs and issue digital discount coupons to keep customers coming back.
Appointment Booking
Let customers easily schedule and manage appointments right from their phones.
Event Signups
Promote events, collect RSVPs, or distribute tickets—all within the app.
Order Tracking
Keep customers informed with real-time delivery and service status updates.
Gift Certificates & Prepaid Cards
Offer digital gift certificates and prepaid cards for flexible, customer-friendly purchases.
Feedback Gathering
Easily collect reviews, ratings, and feedback to improve your services.
Start your free trial and begin connecting with customers in minutes
