Customer Care Made Simple

Chat-first app for small businesses to engage customers online and in-store
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Direktt keeps customer care for SMB simple with chat, promotions, bookings, and order tracking in one mobile-first app.
App Store
google play
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MOBILE FIRST
Manage customer interactions anytime, anywhere.
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WORDPRESS INTEGRATED
Seamlessly fits into your existing website.
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OMNICHANNEL SUPPORT
Connect with customers across all touchpoints.
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COMPREHENSIVE TOOLS
Chat, bookings, loyalty programs, and order tracking in one app.
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Made for small and medium businessesMobile Marketing Platform to Convert and Engage

Customer Chat

Included: Instant messaging, templates, automated replies

Outcome: Respond faster, miss fewer messages

Benefit: Boost conversions and customer satisfaction

Bookings & Orders

Included: Appointment booking, order tracking, event signups

Outcome: Less back-and-forth, everything scheduled and visible

Benefit: Reduce cancellations, plan resources easily

Promotions

Included: Personalized offers, loyalty programs, bulk campaigns

Outcome: Easily create promotions and reward loyal customers

Benefit: Increase loyalty and repeat purchases

Feedback & Reviews

Included: Ratings, surveys, engagement follow back

Outcome: Get quick insights into customer satisfaction

Benefit: Build a better reputation and generate more referrals

Organization

Included: Thread organization, customer profiles

Outcome: All conversations and data in one place

Benefit: Understand your customers deeply, keep track of their history

Omnichannel

Included: Online, in-store, social messaging & QR codes

Outcome: All interactions unified in one tool

Benefit: Communicate consistently and build stronger customer trust

Direct Client Communication

Respond faster to your clients, right from your phone.
Discover how

Service Status Updates

Respond faster to your clients, right from your phone.
Discover how

Turn Satisfaction Into Rewards

The effortless way to build a powerful referral program.
Discover how

Promote Offers Directly

Your sales channel, built into your communication.
Discover how
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Who Can Benefit from Direktt?

From retail to healthcare, Direktt helps businesses of all kinds connect, engage, and grow.
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Retail

Boost sales and build a loyal customer base by managing orders and conversations seamlessly from a single app.

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Healthcare

Run a smoother practice and reduce missed appointments with automated booking and reminder systems.

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Restaurant & Cafés

Fill more tables and increase order value by streamlining reservations, order tracking, and targeted promotions.

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Events & Communities

Grow your attendance and amplify engagement by making RSVPs and member sign-ups effortless and organized.

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Seamless WordPress integrationDirektt integrates right into your WordPress

Everything in one place

Manage Direktt from WordPress dashboard – run campaigns, track customer activity, and access reports.

No learning curve

Well known platform and smooth experience for website editors and web developers.

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Use existing infrastructure

Direktt uses your existing WordPress environment so you can invest your money elsewhere.

Customize everything

Created by developers for developers, Direktt WordPress API allows you to easily tailor functionality to your needs.

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Affiliate Program
Earn by Sharing Direktt

Promote Direktt to small businesses and earn rewards for every successful referral. Simple, transparent, and a great way to monetize your network.

Become an affiliate
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For Developers
Grow Your Clients’ Business

Manage Direktt from WordPress dashboard – run campaigns, track customer activity, and access reports.

Develop on Direktt
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Start your free trial and begin connecting with customers in minutes

Start Free Today
DIREKTT SUPPORT

Direktt Discord Server

Email Support

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